NetBackup SaaS Protection restored the deleted files, and the customer reinstalled the Surface laptop with a clean image. In this case, the customer had Veritas NetBackup SaaS Protection in place for their Microsoft 365 backups, so they were able to recover the data quickly and fully. All of the affected files were in a shared OneDrive for Business folder that contained important data (e.g., contracts, estimates, project records, and proposals). Here is what happened: Early one morning, an employee’s Surface laptop was infected with some sort of malware which performed 1,754 file deletions in Windows Explorer.
One of our customers had an incident that perfectly illustrates why businesses need a backup solution for their OneDrive for Business sites.
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